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Analytics Insights

The analytics academy: Bridging the gap between human and artificial intelligence

September 2019—As organizations rebuild their foundations to compete in the era of data and advanced analytics, in-house capability-building programs offer the best way to train workers up to the task.

Artificial intelligence

Survey

Global AI Survey: AI proves its worth, but few scale impact

– Most companies report measurable benefits from AI where it has been deployed; however, much work remains to scale impact, manage risks, and retrain the workforce. A group of high performers shows the way.
Podcast

Getting to scale with artificial intelligence

– Companies adopting AI across the organization are investing as much in people and processes as in technology.
Article - McKinsey Quarterly

Can artificial intelligence help society as much as it helps business?

– The answer is yes—but only if leaders start embracing technological social responsibility (TSR) as a new business imperative... for the AI era.
Blog Post

What it really takes to scale artificial intelligence

– Changing company culture is the key—and often the biggest challenge—to scaling artificial intelligence across your... organization.
Article - McKinsey Global Institute

Tackling bias in artificial intelligence (and in humans)

– AI has the potential to help humans make fairer decisions—but only if we carefully work toward fairness in AI systems as... well.

Data strategy

Blog Post

How to maximize the returns from your data

– Recent advances in artificial intelligence, computing power, and data storage have ushered in a golden age for analytics.
Article

GDPR compliance since May 2018: A continuing challenge

– Companies must automate and streamline, or the challenge of GDPR compliance will overwhelm them.
Article

Collaborating for the common good: Navigating public-private data partnerships

– Public-private data collaboration holds great promise for solving some of society’s toughest challenges, but a holistic... data-governance framework is needed to help build trust and address risks.

Organizing for analytics

Interactive

How top companies excel with digital and analytics

– Six key areas to help senior executives manage a tech-enabled transformation.
Survey

Catch them if you can: How leaders in data and analytics have pulled ahead

– As data and analytics transform industries at an ever-quicker pace, the strategies and organizational cultures of leading companies... offer others a road map for success.
Article - Harvard Business Review

How to train your analytics translators

– Analytics translators need deep institutional knowledge to perform their critical function, making it best to develop current... employees to fill these roles. Here’s how to do it.
Article

Fusing data and design to supercharge innovation—in products and processes

– While many organizations are investing in data and design capabilities, only those that tightly weave these disciplines together... will unlock their full benefits.

Featured publications

Collection

Crossing the frontier: How to apply AI for impact

Cut through the noise around artificial intelligence with this collection of our latest thinking on where and how best to use AI in your organization.
Collection

Analytics comes of age

Analytics and artificial intelligence are reshaping organizations and the entire business landscape. Learn how to capture the value by embedding them in your business.

Expert views

Interview

Managing data as an asset: An interview with the CEO of Informatica

– Anil Chakravarthy draws on his experience leading a data-management business to discuss new technical and organizational approaches that help companies create value with data.
Podcast

The future of manufacturing

– In this episode of the McKinsey Podcast, Simon London speaks with McKinsey... senior partner Katy George and partner Enno de Boer about the future of manufacturing—think digital and advanced analytics, not robots.
Video

How China’s fintechs serve the underserved: An interview with CreditEase CEO Ning Tang

– Fintechs that succeed in the Chinese market know how to use technology to adapt to local conditions, improve efficiency, and service... small businesses. Here’s how it’s done.
Commentary - McKinsey Quarterly

Building data-driven culture: An interview with ShopRunner CEO Sam Yagan

– Sam Yagan, current ShopRunner CEO, cofounder of OkCupid, and former Match Group CEO, discusses the importance of culture for driving... data-based decision making, innovation, and, ultimately, company success.
Article

Derisking machine learning and artificial intelligence

– The added risk brought on by the complexity of machine-learning models can be mitigated by making well-targeted modifications... to existing validation frameworks.

INDUSTRY PERSPECTIVES

Article

Supercharging retail sales through geospatial analytics

– A retailer can now use geospatial analytics to understand the interactions between its online and offline channels. With these insights, it can create a higher-performing retail network.
Article

M&A success, powered by advanced analytics

– As M&A activity and acquisition premiums hit historic highs, companies can use advanced analytics to increase value and accelerate... impact during integration.
Article

Automation in retail: An executive overview for getting ready

– Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better... trained and trusted workforce empowered by real-time data and analytics. The winners in the sector will be those who understand these implications and act quickly to address them.
Report

Winning tomorrow’s car buyers using artificial intelligence in marketing and sales

– AI holds great potential for the automotive industry. Here’s what you need to know about its applications in marketing and... sales.

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More insights

Article

Winning in automation requires a focus on humans

– While organizations are often tempted to use automation to eliminate work, looking at the customer experience for growth opportunities... can maximize returns on automation investments.
Article

How digital and advanced analytics can boost growth in Asian insurance

– Asian insurers have achieved remarkable growth in recent years, but disruptors are looming. To maintain their momentum, these... insurers must ramp up their digital and advanced analytics capabilities.
Video

The power and potential of AI in insurance claims

– Githesh Ramamurthy, chairman and CEO of CCC Information Services, shares his views on the future of claims.
Article

How analytics can drive growth in consumer-packaged-goods trade promotions

– Consumer-packaged-goods companies seeking better results from trade promotions need a five-step strategy to upgrade their analytics.
Article - McKinsey Quarterly

Automation and economic disparity: A new challenge for CEOs

– The automation age could widen economic disparities between high-growth cities and struggling rural areas, thus affecting where... companies hire, invest, and locate.
Interactive

Mastering the duality of digital: How companies withstand disruption

– McKinsey research shows that established companies win by addressing digital strategy’s dual imperatives: building new digital... businesses while digitizing legacy operations.
Podcast

How to master the seven-step problem-solving process

– Structured problem solving can be used to address almost any complex challenge in business or public policy.
Article

Analytics for grid decision making

– The energy transition will make grid planning and operations increasingly challenging for transmission and distribution operators.
Interactive - McKinsey Quarterly

Five Fifty: Tech for the greater good

– Can advanced technologies like AI improve the well-being of humans? Only if we more carefully manage its deployment, and its effects... on human labor.
Interactive - McKinsey Global Institute

America’s future of work

– As intelligent machines enter the workplace, some occupations are shrinking. At the same time, the economy is generating new jobs—although... they may be different occupations in different locations. What does the future of work hold for places and people across the United States?
Video

Three long-term trends changing business in China

– An aging population, automation, and the democratization of people’s jobs will be crucial factors for companies in China... to manage.
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