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Productivity

Blog Post

Transforming banks’ IT productivity

– Banks need highly efficient IT delivery models to meet the challenges of digital disruption and control costs.
Blog Post

Productivity in banking: An Interview with Lloyds Banking Group’s Jennifer Tippin

– Jennifer Tippin, Group Director, People and Productivity at Lloyds Banking Group talks with McKinsey about the bank’s focus... on productivity.
Blog Post

Organizational efficiency and effectiveness: The winning bank’s secret weapons

– For banks in a challenging environment, improved productivity and an engaging employee experience need not be competing aims.
Blog Post

Winning the European banking productivity race

– A set of ten productivity levers can help banks attain “Golden Quadrant” performance.
Blog Post

Five themes for transforming wholesale banking operations and technology

– Banks have made progress with O&T transformations, but there is still tremendous value to be gained.
Blog Post

Banking operations for a customer-centric world

– Customer needs are rapidly changing. To meet those needs, banks need to make customer experience the starting point for process... design.
Blog Post

Debiasing in action

– Asset management firms are using analytics and behavioral science to uncover and address hidden biases that destroy value.
Article

Productivity transformation for US regional banks

– Scale advantages are emerging for the largest US banks; their regional peers need to build highly efficient delivery models in... order to compete.
Article

Customer mindshare: The new battleground in US retail banking

– As customer expectations continue to evolve, banks need a new way to measure the effectiveness of their acquisition and retention... strategies.
Article

Smarter analytics for banks

– Banks have a strong foundation in using data. New research reveals how they can get even more from their analytics investments.
Article

A bank branch for the digital age

– Far from rendering the bank branch obsolete, digital technology holds the key to the branch of the future.
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